Skyline Digital Marketing logo featuring a stylized cloud with ascending bar graph and swoosh elements.

Privacy Policy

Effective Date: January 1st, 2024
Last Updated: July 10th, 2025

1. Introduction

Welcome to Skyline Digital Marketing LLC ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://SkylineDigital.Marketing/ (the "Website") or use our digital marketing services.

By accessing our Website or using our services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our Website or services.

2. Information We Collect

2.1 Personal Information You Provide

We collect personal information that you voluntarily provide to us through:

  • Contact Forms: When you fill out contact forms, quote request forms, or consultation request forms

  • Email Communications: When you email us directly or subscribe to our newsletters

  • Service Inquiries: When you request information about our digital marketing services

  • Account Creation: If you create an account on our Website

This information may include:

  • Full name

  • Email address

  • Phone number

  • Company name and title

  • Business address

  • Project details and marketing objectives

  • Budget information

  • Industry information

  • Any other information you choose to provide

2.2 Information Automatically Collected

When you visit our Website, we automatically collect certain information through various technologies:

Website Analytics Data:

  • IP address and general location information

  • Browser type and version

  • Operating system

  • Device information (desktop, mobile, tablet)

  • Pages visited and time spent on pages

  • Referring website

  • Date and time of visits

  • Click patterns and user behavior

Cookies and Tracking Technologies:

  • Session cookies for website functionality

  • Analytics cookies for performance measurement

  • Marketing cookies for advertising optimization

2.3 Third-Party Analytics Services

We use the following third-party services to analyze Website usage:

Google Analytics:

  • Collects anonymous usage statistics

  • Tracks user interactions and behavior patterns

  • Measures website performance and effectiveness

  • Provides demographic and interest insights

Microsoft Clarity:

  • Records user sessions and interactions

  • Provides heatmaps and scroll tracking

  • Analyzes user experience and website usability

  • Helps identify areas for improvement

3. How We Use Your Information

We use the collected information for the following business purposes:

3.1 Service Delivery

  • Respond to your inquiries and provide requested information

  • Deliver digital marketing services and consultations

  • Customize our services to meet your specific needs

  • Communicate project updates and deliverables

3.2 Business Operations

  • Process and manage client relationships

  • Maintain accurate records of our interactions

  • Provide customer support and technical assistance

  • Conduct quality assurance and service improvement

3.3 Marketing and Communications

  • Send promotional materials about our services (with consent)

  • Share industry insights and marketing tips

  • Invite you to webinars, events, or educational content

  • Conduct market research and customer satisfaction surveys

3.4 Website Optimization

  • Analyze website performance and user experience

  • Improve website functionality and navigation

  • Develop new features and services

  • Ensure website security and prevent fraud

3.5 Legal and Compliance

  • Comply with applicable laws and regulations

  • Protect our rights and interests

  • Resolve disputes and enforce agreements

  • Maintain business records as required

4. Information Sharing and Disclosure

4.1 Third-Party Service Providers

We may share your information with trusted third-party service providers who assist us in operating our business, including:

  • Website hosting and maintenance providers

  • Email marketing platforms

  • Customer relationship management (CRM) systems

  • Analytics and reporting services

  • Payment processing services

  • Legal and professional advisors

These service providers are bound by confidentiality agreements and are only authorized to use your information as necessary to provide services to us.

4.2 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity as part of the business assets.

4.3 Legal Requirements

We may disclose your information when required by law, legal process, or government request, or when we believe disclosure is necessary to:

  • Comply with applicable laws and regulations

  • Respond to legal proceedings or government inquiries

  • Protect our rights, property, or safety

  • Protect the rights, property, or safety of others

  • Prevent or investigate fraud or security issues

4.4 No Sale of Personal Information

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share aggregated, anonymized data that cannot identify individual users for industry research and analysis.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Secure Socket Layer (SSL) encryption for data transmission

  • Regular security assessments and updates

  • Access controls and authentication procedures

  • Employee training on data protection practices

  • Secure data storage and backup systems

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

6.1 Access and Portability

  • Request access to the personal information we hold about you

  • Receive a copy of your information in a structured, machine-readable format

6.2 Correction and Update

  • Request correction of inaccurate or incomplete information

  • Update your contact preferences and communication settings

6.3 Deletion

  • Request deletion of your personal information (subject to legal obligations)

  • Withdraw consent for processing where applicable

6.4 Restriction and Objection

  • Request restriction of processing for specific purposes

  • Object to processing based on legitimate interests

  • Opt-out of marketing communications at any time

To exercise these rights, please contact us using the information provided in Section 11.

7. Cookies and Tracking Technologies

7.1 Types of Cookies We Use

Essential Cookies: Necessary for basic website functionality Analytics Cookies: Help us understand how visitors use our website Marketing Cookies: Used to deliver relevant advertisements and measure effectiveness

7.2 Managing Cookie Preferences

You can control cookie settings through your browser preferences. Note that disabling certain cookies may impact website functionality and your user experience.

Most browsers allow you to:

  • View and delete cookies

  • Block cookies from specific websites

  • Block third-party cookies

  • Delete all cookies when you close the browser

8. Third-Party Links and Services

Our Website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Children's Privacy

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information promptly.

10. International Data Transfers

If you are located outside of [Your Country], please note that your information may be transferred to and processed in [Your Country] where our servers and primary business operations are located. By using our services, you consent to such transfers.

11. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Skyline Digital Marketing LLC
Email: support@skylinedigital.marketing
Phone: 864-774-0069
Address: 6650 Rivers Ave Suite 100, North Charleston, SC 29406

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or business operations. We will notify you of material changes by:

  • Posting the updated policy on our Website

  • Sending email notifications to registered users

  • Displaying prominent notices on our Website

The "Last Updated" date at the top of this policy indicates when the most recent changes were made. Your continued use of our Website or services after any changes constitutes acceptance of the updated Privacy Policy.

13. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), our legal bases for processing your personal information include:

  • Consent: When you have provided explicit consent for specific processing activities

  • Contract: When processing is necessary to perform our services or fulfill our contractual obligations

  • Legitimate Interests: When we have legitimate business interests that do not override your privacy rights

  • Legal Obligation: When we are required to process information to comply with applicable laws

14. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information we collect and how it is used

  • Right to delete personal information (subject to certain exceptions)

  • Right to opt-out of the sale of personal information (we do not sell personal information)

  • Right to non-discrimination for exercising your privacy rights

To exercise these rights, please contact us using the information provided in Section 11.

This Privacy Policy is designed to be comprehensive and compliant with major privacy regulations. Please customize the bracketed placeholders with your specific business information and ensure compliance with applicable laws in your jurisdiction.