Automated flows
Welcome, follow-up, review request, reminder and win-back messages that send themselves at the right moment.
EMAIL & SMS MARKETING
Bring customers back, automatically.
Automated flows and campaigns that bring customers back, with SMS for time-sensitive offers. We plan the messages, write them, build the automations and report on what they produce.
Your planEmail & SMS Marketing
- Welcome and follow-up flows
- Campaigns and newsletters
- SMS for time-sensitive offers
- List and consent management
- Revenue and lead reporting
Built on the list you already ownSkyline
WHAT'S INCLUDED
Everything your list needs to pay off.
Your customer list is one of the few channels you own. We put it to work with messages people are glad to get.
Campaigns and newsletters
Regular emails for offers, news and seasonal reminders, written in your voice and designed for phones.SMS for timely offers
Short text messages for appointment reminders and time-sensitive offers, sent only to people who opted in.Lists and segments
Customers grouped by what they bought, where they live or how recently they visited, so messages stay relevant.Consent and deliverability
Opt-ins, unsubscribes and sender setup done carefully, to support deliverability and the consent rules that apply to you.Reporting
Opens, clicks, leads and revenue by flow and campaign, with notes on what to test next.
WHY EMAIL AND SMS
The cheapest customer is one you already have.
Winning a new customer usually costs more than keeping one. Email and SMS help in three ways.
- 01
Repeat business
Timely reminders and offers bring past customers back for the next job, order or visit.
- 02
Faster follow-up
Automated replies reach new leads within minutes, while they are still deciding who to call.
- 03
More reviews
A well-timed request after a job is one of the simplest ways to earn more reviews from happy customers.
HOW IT WORKS
Flows first. Then campaigns.
- 01
Audit
Your list, platform, past sends and consent records, reviewed before we send anything.
- 02
Plan
The flows and campaigns that fit your customers, mapped in a simple plan.
- 03
Build and write
Messages written, designed and set up with tracking and testing.
- 04
Optimize
Subject lines, timing and offers tested, with monthly reporting.
WHO IT FITS
Who it fits.
Email and SMS fit businesses with customers who buy more than once or need a nudge to book.
- Service businesses with seasonal or repeat work
- Stores with past customers who have not ordered in a while
- Businesses with a list they collected but never use
- Teams that want new leads to get a reply even after hours
PROOF
Want proof instead of promises?
We would rather show you real work than describe it. Our case studies cover brand launches, local SEO and multi-location campaigns, with the numbers and what we did to get them. Ask about Email & SMS Marketing in your free consultation.
FAQ
Questions, answered.
Still have one? Call (864) 774-0069.
Which email platform do you use?
We can work in the platform you already have, or recommend one that fits your size, your store and your CRM.
How do you handle SMS consent?
We set up opt-in consent, opt-out handling and sending rules before any text goes out, and review them with you. Text messaging has its own rules, so your counsel has the final say.
How often will you email my customers?
Often enough to stay useful, not so often that people unsubscribe. The plan depends on your business and is agreed with you up front.
Do I need a big list to start?
No. Automated flows help from the first subscriber, and we can help you grow the list through your website and checkout. No long-term contracts on marketing services.
Put your customer list to work.
Tell us about your customers and the tools you use. We will send a proposal with flows, campaigns and a price.